Bulk CC & Followers Remover for Zendesk

Free Zendesk® app: install from the Zendesk Marketplace.

Bulk remove CCs, collaborators, and followers from Zendesk tickets with previews and safe batching.

Install from Zendesk Marketplace View Features

Install the Bulk CC & Followers Remover from the Zendesk Marketplace (official listing). Related Zendesk apps: Attachment Downloader · User Export Pro

Ideal for admins and workflow owners who want cleaner queues and fewer downstream automation issues.

Bulk CC & Followers Remover shown in the Zendesk ticket sidebar for fast CC and follower cleanup.

        Remove CCs and followers in bulk with clear previews, safe batching, and predictable behavior.
      

Key features

Search across large ticket sets by email address.
Remove CCs, collaborators, followers — or any combination.
See ticket context at a glance (subject, requester, status, assignee).
Safe batching with retry + backoff for large workloads.
Runs in the agent’s browser — no external servers or storage.

At a glance

Platform: Zendesk Support – agent workspace app
Ideal for: Admins & workflow owners
Setup time: Under 5 minutes – no configuration required
Data storage: None – runs in browser
Pricing: Free

Common use cases

Bulk cleanup: remove outdated CC lists or former employees from many tickets.
Privacy cleanup: bulk remove CCs added by mistake or outdated distribution lists.
Workflow fixes: reduce noisy notifications and automation side-effects caused by unwanted followers.

How it works

1. Select the tickets

Use search or filters to build your ticket set. The app loads CCs and followers from each ticket in view.

2. Review & preview changes

See exactly which users will be removed before anything is applied. Nothing changes until you confirm.

3. Apply bulk removals

Apply removals in controlled batches using Zendesk’s official APIs — designed for large ticket volumes.

Secure by design

Bulk CC & Follower Remover is built to keep your Zendesk data where it belongs — inside your Zendesk account.

Runs inside Zendesk using the Apps Framework.
No external servers, databases, or proxying.
No analytics, tracking, or hidden data collection.
Respects Zendesk permissions and visibility rules.

For Zendesk admins

Clean up queues quickly, preview every change, and remove unwanted CCs/followers with minimal manual work.

For support teams

Reduce noise, stop accidental notifications, and keep ticket collaboration clean and intentional.

For compliance

Remove unnecessary watchers on sensitive tickets to tighten visibility and reduce oversharing risk.