Zendesk® Tool Paid export unlock

KB Audit for Zendesk

Find broken links, broken images, missing alt text & stale articles — automatically.

SupportZen KB Audit connects to your Zendesk Help Center and produces a prioritized report your team can fix fast. Real failures are flagged as broken; blocked/auth responses are treated as inconclusive to avoid false alarms.

🚀 Run a free scan 🔒 Unlock full export

No install. Uses your Zendesk API token. Exports CSV + XLSX.
See how it works • View pricing

ZenAudit findings table screenshot
Audit your Zendesk Help Center in minutes — accurate checks, exports your team can action, and low-noise results.

What it finds

🔗

Broken links

Flags real failures (404/410 critical). Treats 401/403/429 as “inconclusive” to avoid false positives.

🖼️

Broken images

Finds missing or failing image URLs and provides the exact article + target URL to fix.

♿

Missing alt text

Identifies images without meaningful alt text for accessibility, SEO, and AI-readability.

🕒

Stale content

Flags articles not updated in 12+ months so you can refresh what matters (and archive the rest).

🧠

Quality signals

A quick health snapshot: critical issues, warnings, missing alt, and stale counts.

📤

Exports

Download CSV/XLSX reports your team can action immediately.

✓ One-time unlock (v1)

Full export unlock

$19
per scan export

Run a scan for free. Upgrade to export all findings (no preview limits).

  • Export full findings to XLSX + CSV
  • Prioritized by severity (critical → warning → info)
  • Includes article title + article URL + target URL + suggested fix
  • Blocked/auth responses excluded from “broken” by default

Ready to run it?

Start with a free scan. If the report is valuable, unlock the full export.

🚀 Run a free scan 🔒 Unlock full export

Stripe checkout • Instant receipt • Works for teams
(Subscriptions & scheduled audits can come later.)

FAQ

Yes — but private/authenticated destinations may return 401/403. Those are treated as inconclusive by default (not “broken”) to avoid false positives.

Your Zendesk Help Center subdomain, an admin email, and a Zendesk API token so the app can read your Help Center content via the Zendesk API.

The token is used to fetch articles during the scan. Don’t reuse the token elsewhere, and rotate it any time. (If you want, you can create a dedicated Zendesk admin just for audits.)

Most scans finish in a few minutes. Very large Help Centers (lots of articles / deep linking) can take longer depending on rate limits and link volume.

Full XLSX + CSV export of all findings (no preview limit), prioritized by severity, including the article URL, target URL, and suggested fix notes.

Yes — run a scan per Help Center. If you want bulk/agency pricing or scheduled audits, that can be added next.